FAQs

Here is a list of Frequently Asked Questions concerning dining on campus. If you don't find the answer to your question, please contact our dining office and we'll get back to you as soon as possible.

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Meal Plans

What Meal Plans do you offer?

We offer a variety of meal plans to meet your on campus dining needs. Check out our Meal Plan page for a full list of offerings.

What type of Meal Plan is recommended?

We have a variety of meal plans to meet your needs! Depending on your class year, where you live, and how much you are on campus, our recommendations may vary. Be sure to use our filter and sort functions to help choose your plan. If you still need help choosing a plan, give us a call at 413-748-3205 or email us at needle-jennifer@aramark.com.

How can I purchase a Meal Plan?

Meal plans may now be purchased online through PrideNET. Simply log in to your PrideNET account, select "My Profile" and then "My Meal Plan". 

Are Meal Plans required?

Undergraduate students living in a residence hall must have the 224 Block plan as a minimum, but may upgrade to the All Access plan. Townhouse, Living Center, Grad Living Center, Senior Suites Residents and Commuter Students are not required to carry a meal plan, buy can choose from any of our meal plan options. 

What are Dining Dollars?

Dining Dollars come with each meal plan and are a prepaid amount on your student ID card. They have a dollar for dollar value and can be used at any of our on-campus dining locations. They're also tax free! You'll save every time you spend by not paying MA sales tax. Dining Dollars are easy and hassle free! 

What is the Cancellation of Meal Plan, Refund & Change Policy?

Cancellation of Meal Plan & Refund Policy:
Meal Plans may be cancelled at any time during the semester if you have fully withdrawn from Springfield College. The last date the plan was used or the withdrawal date, whichever is later, determines the week to be used for a refund.  Refund Policy - Meal Plan refunds will follow the school policy outlined on the Springfield College website located on the Business Office page.

Changes to Meal Plans:
All meal plan changes must be made during the first two weeks of each semester.

How do I get into the dining locations once I have purchased my Meal Plan?

Within 24 hours, your Student ID card will be activated with your meal plan. Present your card to the cashier in the dining hall, and you are all set!  Students are required to present their SCID Card to the cashier in order to use their meal plans.  Replacement cards may be purchased at the Photo ID office located in the basement of Babson Library.

Can I carry meals over to the next semester?

No, all meals expire at the end of the semester.

What is the Semester Rollover Policy?

You must purchase a spring meal plan in order to roll over any unused Dining Dollars from your fall meal plan.  At the end of the academic year, any unused Dining Dollars from the original meal plan are  non-transferable and non-refundable.  The unused balance of any Dining Dollars that were added to the original meal plan will be refunded at 100% to your student account.  For the spring semester you will automatically be enrolled and billed for the meal plan you selected during the fall semester.  If you are not going to be here for the spring semester you must cancel your spring semester meal plan with the Business Office.

Can I treat a friend to a meal?

To keep discounts as high as possible, meals are reserved for the meal plan holder only. However, you can always treat a friend using Dining Dollars or one of your guest meals.

How do I manage my Dining Dollars?

You can check the remaining balance of your Dining Dollars at any time by asking one of our cashiers. 

What do I do when my Dining Dollars run low?

If you're running low on Dining Dollars you can add Pride Dollars by going to PrideNET

Where is the Meal Plan Office Located?

The Dining Business Office is located in Cheney Hall.

Account

Where can I find more info on nutrition?

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.

Why do I have to create an account in order to check out?

For you, and us, to be able to best track orders, and to be able to contact you in case of a question regarding your order we ask that you create a CampusDish account.

How do I create an account?

Click the "Login" button, and then on the login page click the "create a new account" link.

How do I find more about Nutritional Information?

Use our Comparison Box and Nutritional Calculator to get the most out of your eating decisions. Select products from the Menu section and use one of the options below to get accurate comparisons and information about your choices. 

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.